Every order is carefully prepared, inspected and securely packaged. We believe your Harvexa experience should be exceptional from the moment you place your order to the moment it arrives.
At Harvexa Leather, every order receives careful attention before it leaves our hands. This Shipping Policy explains our order processing, delivery estimates, international shipping, tracking and other important shipping information.
Orders are typically processed within 2–4 business days after payment has been successfully received.
Business days are Monday through Friday, excluding U.S. federal holidays.
During launches, promotions, holidays or unusually high order volumes, processing may take additional time.
Available shipping methods and applicable shipping charges are displayed during checkout before you complete your purchase.
Once your order has been shipped, you may receive a shipping confirmation containing tracking information.
Tracking information may take some time to become active after the carrier receives and scans the package.
Harvexa Leather may ship orders to eligible international destinations.
International customers are responsible for ensuring that their shipping address is complete and accurate.
Shipping times are estimated delivery windows and are not guaranteed delivery dates. Delays may occur because of customs processing, weather, carrier delays, public holidays, incorrect address information or other circumstances outside our reasonable control.
International shipments may be subject to import duties, customs fees, taxes, brokerage fees or other charges imposed by the destination country.
These charges are determined by the destination country's customs authorities and may not be included in the product or shipping price.
Customers are responsible for any applicable customs duties, import taxes or fees charged by their country.
Harvexa Leather does not control these charges and cannot guarantee the amount that may be assessed.
International orders may be held by customs for inspection or additional processing. Customs processing times vary by country and are outside the control of Harvexa Leather.
If your package is delayed because of customs, this does not necessarily mean your package has been lost.
Customers should cooperate with their local customs authorities or carrier if additional information, documentation or payment is required.
Please carefully review your shipping information before completing your purchase.
Harvexa Leather is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
If you realize that you entered an incorrect address, contact us as soon as possible. We will make reasonable efforts to assist before the order is shipped.
We cannot guarantee that an address can be changed once an order has entered processing or has been shipped.
Once a package has been successfully delivered to the shipping address provided at checkout, Harvexa Leather cannot be responsible for packages that are subsequently lost or stolen.
If your tracking information shows that your package was delivered but you cannot locate it, we recommend:
We will do our best to assist with available shipping information, but carrier investigations and delivery decisions are ultimately handled by the shipping carrier.
We carefully inspect and package products before shipment.
If your package arrives visibly damaged, please take photographs of:
Please contact us as soon as possible after receiving the order so we can review the situation and determine the appropriate next steps.
Do not discard the damaged packaging until the matter has been reviewed.
The shipping carrier may make multiple delivery attempts depending on the destination and carrier's policies.
If delivery cannot be completed because the customer is unavailable, refuses delivery, provides an incorrect address or fails to complete required customs procedures, additional shipping or handling charges may apply.
Certain products or destinations may be subject to shipping restrictions imposed by carriers, customs authorities or applicable laws.
If we are unable to ship an order to a particular destination, we will contact the customer and provide available options where possible.
Because orders may enter processing shortly after purchase, please contact us as soon as possible if you need to make a change or request cancellation.
We cannot guarantee that changes or cancellations can be made after an order has entered processing or shipment.
Once an order has shipped, it cannot be modified through our shipping process.
Any return or refund request will be handled according to our applicable Return & Refund Policy.
Delivery estimates provided on our website or during checkout are estimates only and are not guaranteed delivery dates.
Harvexa Leather cannot be held responsible for delays resulting from:
Harvexa Leather reserves the right to update or modify this Shipping Policy when necessary.
Any changes will be posted on this page with an updated Last Updated date.
Have a question about your order, shipping, tracking or delivery? Contact Harvexa Leather and our team will be happy to assist you.